Mac App Store: Sign in sheet does not appear, or does not accept typed text

Mac App Store: Sign in sheet does not appear, or does not accept typed text When you attempt to sign in to the Mac App Store, the "Sign in to download from the App Store" sheet may not appear Even if the sign in sheet is visible, text you type may not appear in the Apple ID or password fields

">ACUtil.setPOD('us~en'); var articleId = "TS3638"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('TS3638', 'Mac App Store: Sign in sheet does not appear, or does not accept typed text', 'en_US', 'unknown');ACUtil.getMultipleOffers('PP99,PL333', 'TROUBLESHOOTING_ARTICLES', 'en_US', 'false');ACUtil.reportView('TS3638', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('TS3638', store.get('position'));store.remove('TS3638');store.remove('position');}, 3000);*///store.set('TS3638', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('TS3638');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff Mac App Store: Sign in sheet does not appear, or does not accept typed text Products Affected

Mac App Store, Mac OS X 10.6.6

Symptoms When you attempt to sign in to the Mac App Store, the "Sign in to download from the App Store" sheet may not appear Even if the sign in sheet is visible, text you type may not appear in the Apple ID or password fields

Resolution

Third-party software that alters your system, such as FruitMenu or APE (Application Enhancer), may cause these issues.

Disable or remove the third-party software.

Additional Information

If the issue persists after removing the third-party software, reinstall Mac OS X v10.6 from your original install media, followed by installing all updates available from Software Updates.

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(697 Responses) LanguagesCeštinaDanskDeutschEnglishEspañolSuomiFrançaisMagyarBahasa IndonesiaItaliano??????NederlandsNorsk BokmålPolskiPortuguês (Brasil)PortuguêsP??????Svenska???Türkçe???????? KmLoader.isOmnitureSupported='true'; Event.observe(window, 'load', function() { new KmLoader('2', 0, 0, 'Mac App Store: Sign in sheet does not appear, or does not accept typed text', 0, 0, 'en_US', 0, 0, 'support_site.related_articles.TS3638',undefined,undefined,'TS3638');}); Event.observe(window, 'load', function() { new KmLoader('1', 0, 0, 'Mac App Store: Sign in sheet does not appear, or does not accept typed text', 0, 0, 'en_US', 0, 0, 'support_site.related_discussions.TS3638'); }); Related Discussions More discussions Related Articles Ask other users about this articlein Apple Support Communities Wait... See all questions on this articleSee all questions I have asked

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