Thursday 9 May 2013

Apple In-Ear Headphones with Remote and Mic: Mic may not work

Apple In-Ear Headphones with Remote and Mic: Mic may not workThe microphone on the Apple In-Ear Headphones with Remote and Mic (Early 2012) may not work properly when you use it on a Mac.

">ACUtil.setPOD('us~en'); var articleId = "TS4559"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('TS4559', 'Apple In-Ear Headphones with Remote and Mic: Mic may not work', 'en_US', 'unknown');ACUtil.getMultipleOffers('133741,PF2,PF1', 'TROUBLESHOOTING_ARTICLES', 'en_US', 'false');ACUtil.reportView('TS4559', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('TS4559', store.get('position'));store.remove('TS4559');store.remove('position');}, 3000);*///store.set('TS4559', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('TS4559');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff Apple In-Ear Headphones with Remote and Mic: Mic may not work Products Affected

Mac desktops, Mac notebooks, OS X Mountain Lion

Symptoms

The microphone on the Apple In-Ear Headphones with Remote and Mic (Early 2012) may not work properly when you use it on a Mac.

Resolution

This issue is resolved in OS X Mountain Lion v10.8.3 or later. From the Apple (?) menu, choose Software Update to connect to the App Store and get the latest updates for your computer.

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