MacBook Pro (13-inch, Late 2012): Distorted or black screen during Windows 8 installation

MacBook Pro (13-inch, Late 2012): Distorted or black screen during Windows 8 installationWhen installing Microsoft Windows 8 on a MacBook Pro (13-inch, Late 2012) using Boot Camp, a black or distorted screen may appear during the Windows installation process. This happens because the Windows 8 installer does not include the necessary graphics driver for this Mac.

">ACUtil.setPOD('us~en'); var articleId = "TS4517"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('TS4517', 'MacBook Pro (13-inch, Late 2012): Distorted or black screen during Windows 8 installation', 'en_US', 'unknown');ACUtil.getMultipleOffers('PL339,133841,PP38', 'TROUBLESHOOTING_ARTICLES', 'en_US', 'false');ACUtil.reportView('TS4517', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('TS4517', store.get('position'));store.remove('TS4517');store.remove('position');}, 3000);*///store.set('TS4517', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('TS4517');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff MacBook Pro (13-inch, Late 2012): Distorted or black screen during Windows 8 installation Products Affected

Boot Camp, MacBook Pro (Retina, 13-inch, Late 2012), Windows 8

Symptoms

When installing Microsoft Windows 8 on a MacBook Pro (13-inch, Late 2012) using Boot Camp, a black or distorted screen may appear during the Windows installation process. This happens because the Windows 8 installer does not include the necessary graphics driver for this Mac.

Resolution

You will need to start your installation of Windows 8 again and follow the steps below to correct this issue. The steps involve creating USB media containing the current Boot Camp Windows Support Software (drivers) for you to connect to your Mac during the install process.

In OS X, choose Utilities from the Go menu. Open Boot Camp Assistant. Click Continue. If you are using a downloaded copy (ISO) image of Windows 8, click the checkbox next to "Create a Windows 7 or later install disk" so it has a checkmark in it. To install Windows 8, click the checkbox next to "Install Windows 7 or later version" so it has a checkmark in it. To create USB media that contains the ISO installer and the correct drivers for your computer, click the checkbox next to "Download the latest Windows support software from Apple" so it has a checkmark in it.
Click Continue. You'll be asked to attach the USB media (flash drive or hard drive) that the Windows Support Software (drivers) can be installed on. Caution: All data on the USB media will be erased during this process. Follow the onscreen instructions to complete the creation of the media. If you want to create your own driver installation media without using the Boot Camp Assistant, click here and follow the instructions on the download page. Follow the onscreen instructions to complete the Windows 8 installation. For more information, see the Boot Camp 5 Installation Manual.
Additional Information

 

You can also use a Windows 8 DVD to install Windows on your computer if you have an external USB optical drive. This requires a few more steps than the process above.

Attach an external optical drive and put the Windows 8 Install DVD in it. After the drive appears on the desktop, choose Utilities from the Go menu. Open Boot Camp Assistant Click Continue. Click the box next to "Download the latest Windows support software from Apple" and "Install Windows 7 or later version" so a checkmark appears in the box.  Click Continue. You'll be asked to attach the USB media (flash drive or hard drive) that the Windows Support Software (drivers) can be installed on. Caution: All data on the USB media will be erased during this process. Follow the onscreen instructions to complete the creation of the media. If you want to create your own driver installation media without using the Boot Camp Assistant, click here and follow the instructions on the download page. Keep the USB media that contains the drivers connected to your Mac's USB port. You will be asked to create a partition on which to install Windows 8. Use the slider to select the partition size and click Install. After partitioning is complete, your Mac will restart. Wait for the startup chime to sound, then hold the Option key until you see startup drive options. Note: Holding down the option key is critical to a successful DVD installation. The MacBook Pro will attempt to boot to the USB media instead of the DVD if the Option key is not held down at the chime. If you miss the chime and the screen goes black, or you see a "Press any key to boot from CD or DVD" or other message, try this: Power off the computer by holding the power button. When the computer powers off, press the power button again to power on the computer. Hold down the Option key when the chime sounds until you see startup drive options. Click the Windows DVD icon, then click the up arrow underneath it. Your Mac will now start to the Windows installer. Follow the onscreen instructions to complete the Windows 8 installation. $('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information. Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem Share this article Twitter Facebook Last Modified: Mar 14, 2013 Article: TS4517 Views: 40016 Rating: 3.0/5 Stars
(62 Responses) LanguagesCeštinaDanskDeutschEnglishEspañolSuomiFrançaisMagyarBahasa IndonesiaItaliano??????NederlandsNorsk BokmålPolskiPortuguês (Brasil)PortuguêsP??????Svenska???Türkçe???????? KmLoader.isOmnitureSupported='true'; Event.observe(window, 'load', function() { new KmLoader('2', 0, 0, 'MacBook Pro (13-inch, Late 2012): Distorted or black screen during Windows 8 installation', 0, 0, 'en_US', 0, 0, 'support_site.related_articles.TS4517',undefined,undefined,'TS4517');}); Event.observe(window, 'load', function() { new KmLoader('1', 0, 0, 'MacBook Pro (13-inch, Late 2012): Distorted or black screen during Windows 8 installation', 0, 0, 'en_US', 0, 0, 'support_site.related_discussions.TS4517'); }); Related Discussions More discussions Related Articles

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Windows 8, Boot Camp 5: MacBook Air (Mid 2012) will not start, or displays low resolution graphics

Windows 8, Boot Camp 5: MacBook Air (Mid 2012) will not start, or displays low resolution graphicsAfter installing the Boot Camp Support Software on a MacBook Air (Mid 2012), Microsoft Windows 8 may not start, or may start with a low screen resolution (VGA) .

">ACUtil.setPOD('us~en'); var articleId = "TS4499"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('TS4499', 'Windows 8, Boot Camp 5: MacBook Air (Mid 2012) will not start, or displays low resolution graphics', 'en_US', 'unknown');ACUtil.getMultipleOffers('PL339,PP38,133641,133642', 'TROUBLESHOOTING_ARTICLES', 'en_US', 'false');ACUtil.reportView('TS4499', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('TS4499', store.get('position'));store.remove('TS4499');store.remove('position');}, 3000);*///store.set('TS4499', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('TS4499');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff Windows 8, Boot Camp 5: MacBook Air (Mid 2012) will not start, or displays low resolution graphics Products Affected

Boot Camp, MacBook Air (11-inch, Mid 2012), MacBook Air (13-inch, Mid 2012), Windows 8

Symptoms

After installing the Boot Camp Support Software on a MacBook Air (Mid 2012), Microsoft Windows 8 may not start, or may start with a low screen resolution (VGA) .

Resolution Press and hold the power button until your Mac turns off.  Press the power button to turn it back on.  When you hear the startup chime, hold down the Option key until your disk volumes appear in Startup Manager. Double-click your OS X volume (named Macintosh HD by default). After OS X starts, from the Apple (?) menu, choose Software Update. The Mac App store should appear with a list of available updates.  Download and install the MacBook Air EFI Firmware Update 2.6 or later, or manually install it from Apple Support Downloads.

For more information about applying EFI Firmware Updates, see this article.

$('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information. Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem

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Toshiba Kirabook is latest Windows laptop competitor to take on Apple MacBook Pro

Summary: The swanky and svelte notebook starts at $1,599.99 when it becomes available in May.

There's lots of hand wringing about the high price of Windows 8 laptops and Ultrabooks contributing to sales declines in the PC market, but that hasn't stopped manufacturers from embracing costly Windows 8 Ultrabooks to compete against Apple's MacBook Pro lineup.

Following on the heels of Samsung's Series 9 notebook family, Toshiba's new Kirabook lineup is a luxury bid that features premium, well, everything. From its AZ91 pressed magnesium alloy body and Corning Concore Glass display for touchscreen configurations to its 2,560x1,440 13.3-inch screen, nothing about the Kirabook screams "budget laptop." Toshiba touts the chassis material, claiming it's 100-percent stronger than aluminum alloy and unique in the Ultrabook category, as well as its AirFlow II fan cooling technology.

Like its competitors, the Kirabook is super-svelte, starting at 2.66 pounds and 0.7 inches thick and its narrowest point. It also comes with a two-year warranty, in an age when a one-year warranty is usually the norm, and Toshiba's Platinum Service & Support.

None of this comes cheap, of course, no matter which of the three configurations you choose. Starting at $1,599.99, the base model includes an Intel Core i5-3337U processor, 8GB of RAM, 256GB solid state drive, and Windows 8 Pro. (Not surprisingly, given the form factor, no optical drive is included.) You can add touchscreen capabilities to this model for an additional $200, while the top-of-the-line flavor includes a touchscreen and bumps the CPU up to a  Core i7-3537U for $1,999.99.

Our sister site CNET got some hands-on time with the Kirabook and while its Retina-like display was impressive, pricing was obviously a concern for what else you get. It's going to be difficult to sell many premium Windows Ultrabooks that cost more than some versions of the MacBook Pro, but maybe Toshiba will have better luck with the Kirabook. Do you think so? Let us know in the Talkback section below.

Topic: Laptops

Sean Portnoy is a former executive editor at Computer Shopper magazine and editor at CNET Networks.

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MacBook Pro with Retina Display: 45 days in

The MacBook I used for years was flagging and in need of replacement. I originally ordered a MacBook Air but cancelled the order since the Chromebook Pixel spoiled me for a Retina Display. The 13-inch MacBook Pro arrived 45 days ago and has become my primary desktop system. It has already served me well and I am happy with the purchase.

The model I ordered has a 2.6 GHz Intel Core i5 processor paired with 8 GB of memory. The 256 GB solid-state disk (SSD) has enough free space to keep me comfortable for a good while. This configuration is faster than I thought it would be and it handles all tasks with ease.

The 13-inch Retina Display is simply gorgeous and I am so glad I cancelled the MacBook Air for this model. It helped that Apple recently dropped the price $200 to make the switch more palatable.

I use the MacBook Pro as my primary desktop system. The display is so good that it's all I use. In the past I have used a laptop with a large external display at the desk but this laptop screen is all I have needed and I have no immediate plans to get a monitor to use with it.

I use an old Magic Mouse at the desk but mostly for gaming. The trackpad is my preferred pointer for regular work tasks.

I occasionally take the laptop for working remotely but most of the time it stays at the desk. It works fine when taken mobile but I have other gadgets which work well for day trips. I usually grab something smaller and lighter to throw in the bag.

I am very pleased with the purchase and how the MacBook Pro has handled desktop duty. It works better than I expected with no shortfalls.

The short list of apps I have installed get me through my work day with ease.

SnagIt: Screen capture toolGoogle Play Music Manager: Utility that automatically brings Google Play music purchases into iTunesGoogle Drive: Finder integration for my Google Drive cloud storageEvernote: My favorite cross-platform note taking appiMovie: Used for video productionsAir Display: Connects my iPad or iPad mini via wi-fi for use as an external monitor when convenientLogmein: App that lets me control the MacBook remotely from either iOS or Android

One of the special purposes that drove me to purchase a new MacBook is video production for product reviews. The reviews are edited, encoded, and then uploaded to YouTube for inclusion in reviews. 

By far the greatest amount of time with video reviews is spent in the encoding of the video. This is especially true for HD video, and while the MacBook Pro is pretty fast I found a little gadget that greatly reduces the time required for encoding.

Elgato Turbo.264

The Elgato Turbo.264 is a USB "stick" that plugs into the MacBook and takes over the encoding duty from the laptop processor. It is simply amazing how fast the Elgato encodes video. True HD video is encoded in near real-time in the little USB device which greatly reduces the post-production time required.

I bought the Elgato on Amazon for $85 and consider it a good investment. It comes with its own video software but I use it directly with iMovie for simple encoding. The Elgato is recognized when plugged in and just works.

I am very happy with the MacBook Pro and have no complaints at all, which is unusual for a gadget. There is nothing I wish it did differently or better, and I consider it worth the money I paid.

See related:

View the original article here

MacBook Pro with Retina Display: 45 days in

The MacBook I used for years was flagging and in need of replacement. I originally ordered a MacBook Air but cancelled the order since the Chromebook Pixel spoiled me for a Retina Display. The 13-inch MacBook Pro arrived 45 days ago and has become my primary desktop system. It has already served me well and I am happy with the purchase.

The model I ordered has a 2.6 GHz Intel Core i5 processor paired with 8 GB of memory. The 256 GB solid-state disk (SSD) has enough free space to keep me comfortable for a good while. This configuration is faster than I thought it would be and it handles all tasks with ease.

The 13-inch Retina Display is simply gorgeous and I am so glad I cancelled the MacBook Air for this model. It helped that Apple recently dropped the price $200 to make the switch more palatable.

I use the MacBook Pro as my primary desktop system. The display is so good that it's all I use. In the past I have used a laptop with a large external display at the desk but this laptop screen is all I have needed and I have no immediate plans to get a monitor to use with it.

I use an old Magic Mouse at the desk but mostly for gaming. The trackpad is my preferred pointer for regular work tasks.

I occasionally take the laptop for working remotely but most of the time it stays at the desk. It works fine when taken mobile but I have other gadgets which work well for day trips. I usually grab something smaller and lighter to throw in the bag.

I am very pleased with the purchase and how the MacBook Pro has handled desktop duty. It works better than I expected with no shortfalls.

The short list of apps I have installed get me through my work day with ease.

SnagIt: Screen capture toolGoogle Play Music Manager: Utility that automatically brings Google Play music purchases into iTunesGoogle Drive: Finder integration for my Google Drive cloud storageEvernote: My favorite cross-platform note taking appiMovie: Used for video productionsAir Display: Connects my iPad or iPad mini via wi-fi for use as an external monitor when convenientLogmein: App that lets me control the MacBook remotely from either iOS or Android

One of the special purposes that drove me to purchase a new MacBook is video production for product reviews. The reviews are edited, encoded, and then uploaded to YouTube for inclusion in reviews. 

By far the greatest amount of time with video reviews is spent in the encoding of the video. This is especially true for HD video, and while the MacBook Pro is pretty fast I found a little gadget that greatly reduces the time required for encoding.

Elgato Turbo.264

The Elgato Turbo.264 is a USB "stick" that plugs into the MacBook and takes over the encoding duty from the laptop processor. It is simply amazing how fast the Elgato encodes video. True HD video is encoded in near real-time in the little USB device which greatly reduces the post-production time required.

I bought the Elgato on Amazon for $85 and consider it a good investment. It comes with its own video software but I use it directly with iMovie for simple encoding. The Elgato is recognized when plugged in and just works.

I am very happy with the MacBook Pro and have no complaints at all, which is unusual for a gadget. There is nothing I wish it did differently or better, and I consider it worth the money I paid.

See related:

View the original article here

Toshiba Kirabook is latest Windows laptop competitor to take on Apple MacBook Pro

Summary: The swanky and svelte notebook starts at $1,599.99 when it becomes available in May.

There's lots of hand wringing about the high price of Windows 8 laptops and Ultrabooks contributing to sales declines in the PC market, but that hasn't stopped manufacturers from embracing costly Windows 8 Ultrabooks to compete against Apple's MacBook Pro lineup.

Following on the heels of Samsung's Series 9 notebook family, Toshiba's new Kirabook lineup is a luxury bid that features premium, well, everything. From its AZ91 pressed magnesium alloy body and Corning Concore Glass display for touchscreen configurations to its 2,560x1,440 13.3-inch screen, nothing about the Kirabook screams "budget laptop." Toshiba touts the chassis material, claiming it's 100-percent stronger than aluminum alloy and unique in the Ultrabook category, as well as its AirFlow II fan cooling technology.

Like its competitors, the Kirabook is super-svelte, starting at 2.66 pounds and 0.7 inches thick and its narrowest point. It also comes with a two-year warranty, in an age when a one-year warranty is usually the norm, and Toshiba's Platinum Service & Support.

None of this comes cheap, of course, no matter which of the three configurations you choose. Starting at $1,599.99, the base model includes an Intel Core i5-3337U processor, 8GB of RAM, 256GB solid state drive, and Windows 8 Pro. (Not surprisingly, given the form factor, no optical drive is included.) You can add touchscreen capabilities to this model for an additional $200, while the top-of-the-line flavor includes a touchscreen and bumps the CPU up to a  Core i7-3537U for $1,999.99.

Our sister site CNET got some hands-on time with the Kirabook and while its Retina-like display was impressive, pricing was obviously a concern for what else you get. It's going to be difficult to sell many premium Windows Ultrabooks that cost more than some versions of the MacBook Pro, but maybe Toshiba will have better luck with the Kirabook. Do you think so? Let us know in the Talkback section below.

Topic: Laptops

Sean Portnoy is a former executive editor at Computer Shopper magazine and editor at CNET Networks.

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

This white paper describes how to integrate on-premise and cloud applications, including Oracle Cloud applications.

The three biggest problems facing IT administrators today are long response times of the application/database, application quality shortfalls and application downtime. Download this whitepaper and read more about it.

As a HR leader, what keeps you up at night? Is it meeting your executives' demands for a greater contribution to the company's strategic vision? Is it the requests to cut costs while increasing efficiency? Read what HR success today means.

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